1. What products do you sell?
TCG World specializes in Trading Card Games, including sealed products, booster packs, trading cards, accessories, and other collectible items.
2. Are your products authentic?
Yes. We strive to offer genuine and authentic Trading Card Game products sourced from trusted suppliers.
3. How long does order processing take?
Orders are typically processed within 1–3 business days after payment has been successfully received.
4. How long does shipping take?
Estimated delivery times are:
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Domestic: 7–10 business days
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International: 11–15 business days
Delivery times may vary depending on the destination and shipping carrier.
5. How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
6. Can I cancel my order?
Yes, orders may be cancelled before they have been processed or shipped. Once an order has been shipped, it can no longer be cancelled.
7. What is your return policy?
We accept eligible returns within 30 days of delivery. Items must be unused and in their original condition. Please review our Return & Refund Policy for complete details.
8. Can I return opened trading card products?
No. Opened booster packs, opened sealed products, and individual trading cards cannot be returned unless they arrive damaged or you receive the wrong item.
9. Do you ship internationally?
Yes. We ship to many countries worldwide. Shipping availability and delivery times may vary depending on your location.
10. What payment methods do you accept?
We accept major credit and debit cards, along with other secure payment methods available at checkout.
11. My package arrived damaged. What should I do?
Please contact us within 7 days of delivery and include your order number along with clear photos of the damaged item and packaging. We'll work quickly to resolve the issue.
12. How can I contact customer support?
You can reach our support team anytime by email.
Email: admin@realtcgworld.store
We aim to respond to all inquiries within 24–48 business hours.